If I can make you smile by the end of our conversation, I’ve done my job.
-Bonnie Rubick, Customer Service
When someone calls to place an order, I get the ball rolling, and the best part of my job is hearing how thrilled they are to know their very own piece of the Kromer legend is on its way. It makes me happy to make customers happy—even when they call just to chat about how much snow they have.
I think people are proud of where they’re from, and when you wear something that’s made in the U.S.A., it shows that pride. It’s like wearing a piece of history. Our legendary gear is durable, reliable, warm and fun—just like the people who wear it.
I want our customers to know that we’re as big of fans of them as they are of Stormy Kromer. Keep sending your pictures. Keep sharing your stories. Keep asking questions and offering suggestions—we are so happy to help.